OZTURF SYNTHETIC GRASS
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WARRANTY TERMS AND CONDITIONS

AUSTRALIAN FIRST - 15YR*  SYNTHETIC GRASS WARRANTY

Ozturf warrants the customer that under normal conditions, the products will sustain their UV sustainability and tensile strength during the applications warranty period. The warranty will apply from original purchase date under normal conditions covering material replacement during the first Four years. Then pro-rata amount equal to 10% of the purchase value for years 5-15.For purposes of warranty, a product whose original tensile strength does not decrease by more than 50% will be judged to have sustained it UV stability and tensile strength. Ozturf will repair or replace at our total discretion necessary to repair any defect, the product which is determined by Ozturf not complying with the above warranty.
This warranty shall only provide coverage to products used for the purpose of a sport field or courts or landscape purposes, and not any other purpose, including through inadequate sub bases being used, and through improper usage of the product by the customer. 

Ozturf does not warrant against normal wear and tear of the product. Ozturf ’s entire liability shall in no event exceed the purchase price for the defective products and liability will not be assumed for any consequential damage, loss or expense.

The customer may not transfer, convey or otherwise assign all or any of its rights under this warranty without Ozturf ’s written consent.

​Claims under this Warranty must be tendered in writing to us within 30 days after discovery of the alleged defect along with original invoice confirming details and a minimum of 3 clear pictures showing the problem to Ozturf.


*15 year warranty commenced 01/01/2015. All grass purchased prior to this date will retain the 7 year warranty.

ILLUSION XHD

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PE & PP 7900 Dtex 40mm 3/8" Gauge 18900 knots/m² - Available in 3.75m or 1.875m wide rolls. Maximum length 20.00m
$29.90 SQM

NATURAL

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PE & PP 9800 Dtex 35mm 3/8" Gauge 16800 knots/m² - Available in 4.00m or 2.00m wide rolls. Maximum length 20.00m
$29.90 SQM

ROYAL GREEN

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PE & PP 11300Dtex 35mm 3/8" Gauge 17850 knots/m² - Available in 3.75m or 1.875m wide rolls. Maximum length 20.00m
$29.90 SQM

​HARMONY

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PE & PP 9300 Dtex 30mm 3/8" Gauge 18900 knots/m² - Available in 3.75m or 1.875m wide rolls. Maximum length 20.00m
$28.90 SQM

UNIVERSAL

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PP/5600 Dtex 11mm 3/16" Gauge 58800 knots/M² - Available in 3.75m or 1.875m wide rolls. Maximum length 20.00m
​$27.50 SQM

AUSTRALIAS  LEADING 
​ARTIFICIAL GRASS BRAND

WE DELIVER TO YOUR DOOR
​AUSTRALIA WIDE ANY POSTCODE

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All deliveries are hand unloaded. Delivery will be made to the closest practical point with medium rigid truck access. Assistance will be required.
Upon delivery, please check your products to ensure they match your order.
Please inform us of any damage, missing or incorrect goods within 48 hours of receipt of delivery​.
A National Products Company.